Frequently Asked Questions

Answers to common questions about our insurance services
General Lines Insurance FAQs

We understand that insurance can be confusing — that’s why we’ve put together answers to the most common questions our Texas clients ask about policies, claims, and coverage.

As a licensed General Lines Property & Casualty agency in the state of Texas, we offer a wide range of insurance products — including homeowners, auto, commercial property, general liability, and workers compensation policies. Our goal is to provide full-service protection for individuals and businesses alike

Our primary licensing and operations are based in Texas. However, we can assist clients who have out-of-state needs through our partner agencies and carrier networks, depending on the specific state’s licensing requirements.

Yes! As an independent brokerage, we represent multiple A-rated carriers. This allows us to shop for the most competitive rates and coverage options for your specific needs — whether that’s commercial liability or a personal auto policy.

We recommend reviewing your policies at least once a year or whenever you experience major life or business changes — such as buying property, expanding your business, or adding new vehicles. Our agents are happy to schedule policy reviews to ensure your coverage remains up-to-date and cost-effective.

You can file a claim by contacting our office directly during business hours or reaching out to your carrier’s 24-hour claims hotline. Our staff will walk you through the process, help gather necessary documents, and ensure your claim is processed quickly and accurately.